Patricia Anderson No Comments

Is It Time for Spring Cleaning Your Business Files?

Is It Time for Spring Cleaning Your Business Files? How much time do you spend each day looking for information about orders, customers, vendors, or employees?  If it’s a lot, a little spring cleaning might pay off.  Here are five quick tips to assess and improve your information access. Your Librarian Large companies often have a librarian on staff that is in charge of stored documents, both physical and virtual.  It’s not a bad idea to have this function in your small business, Read more [...]
Patricia Anderson No Comments

Nine Tips to Dazzle and Retain Your Top Customers

Nine Tips to Dazzle and Retain Your Top Customers  Your top customers are your most important customers in your business, and it’s important that you hang onto them if at all possible.  It’s much more cost-effective in most business models to retain repeat customers than it is to find new ones.   Here are nine tips you can use to dazzle and delight your top customers: 1. Know who they are by name.   Do you know which customers generated the highest sales for you last year?  If Read more [...]