The Power of Thank-You Notes
As we approach the holiday of giving thanks, it’s the perfect time to think about how we can use thank-you notes in our businesses and lives to express our gratitude to others.
When to Say Thank You
There are many opportunities in business to say thank you:
When a client or associate sends you a referral that results in business
When an employee goes out of their way to fix a problem or make a customer happy
When a customer makes a large purchase
When a vendor over-delivers
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