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5 Ways to Streamline Your Payroll Process

For business owners with employers, payroll is a necessary task that can slow your day and tie you down if you let it.  Here are five ideas to make payroll less time-consuming: Employee Onboarding If you hire a lot, empower your new hires by letting them do their paperwork for you.  A good payroll system allows employees to “onboard” themselves, completing the I-9, W-4, and direct deposit authorizations electronically. You’ll still need to ask for ID on their first working day, but at least Read more [...]
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Cool Apps for Businesses: Chatbots

In the last year, chatbots have exploded. A chatbot, short for chat robot, uses artificial intelligence to imitate a conversation with people. One place they have exploded is the Facebook Messenger app, which is a free instant messaging platform. Chatbots: Where can you Find Them? To get Facebook Messenger, you can download the app on your smartphone or go to https://www.messenger.com on your PC or Mac in any browser. In Messenger, a chatbot looks just like a person. All you need to do to Read more [...]
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Do You Have Past Due Accounts?

If you perform a service or ship a product before you get paid, then you likely have a balance in your Accounts Receivable account. If customers pay when their invoice is due, all is right with the world. If they don’t, then your cash flow slows down and your bank balance is not as high as it should be. Here are some tips, preventive and supportive, to help you keep your accounts receivable current. Granting Credit When you deliver your service or product before your client pays you, you are Read more [...]
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Eight Ways to Increase Your Profits

Increasing your profits might sound like it’s an unattainable dream just out of your reach. But there are a finite number of ways that profits can be increased. Once you understand what they are, you’ll have clarity on how to best reach your goals. There are two primary ways to increase profits: Raise revenue Lower expenses That’s not particularly enlightening or instructional, is it? Let’s look at the four ways you can increase revenues and the four ways you can reduce expenses Read more [...]
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Five Ways to Add Pizzazz to Your Customer Service

It’s the little things that add up to make an exceptional customer service experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers. Generosity Add a little extra something to the products or services you offer. It could be a piece of chocolate like Hershey’s® Kisses® or a handwritten thank you note. Perhaps a coupon for their next visit or even a simple bottle of water. These little Read more [...]